Recent content by mikescience

I have a BCM450 with RCC with IP view. We are looking for an emulator that can give us the raw data of an IPview that we can format into a custom format for a big screen TV. Has anyone seen anything like that? I'm aware of viewing the real time screen from the RCC logon, but the fixed window...

Does anyone know the rules the BCM uses to generate Real-time numbers? CDR/SMDR numbers? things like: -does an outgoing call go toward the stats if on "make busy", or "logged out"? -how do imcoming calls get counted. Is there any rule listing anywhere? thanks, Mike

I have a BCM50 the customer is looking to add a h.323 link to Ireland's Asterix PBX. I'm confused between the keycode for a VOIP media gateway and a keycode for VOIP trunks. Could anyone sled some light? Thanks Mike Science

The customer turned off the 3g function and still the same problem. Also no differenece on creating a speed dial from the iphone or manual dialing. It sounds like apple is working on a patch for that. Note: The BCM50 has a DTMF issue with iphones, this is seperate from that issue. The old...

thank you very much gm85!

Is there an uptime display for the BCM50/400 that shows the last time its been rebooted. I know that you could could that is the alarm log. But if your alarm log is full of entries and then you have to transfer and search the log - The customer wants something similar to Cisco that easily...

BCM50 r3 with the .82 patch Has anyone used the new emial function to forward email to any address? I'm having problems with the receipt of the email not turning off the message light on the phone. Any ideas or sugguestions? Thanks, Mike Science

Does anyone have two companies use the same BCM? When you set up the holiday schedule, there is no option for "apply to table X". Did Nortel forget about this? Thanks, Mike Science

Does anyone have any experience with iphones not being able to manuel dial ** to check vm? Is there a settings on the iphone for this? Thanks, Mike Science

Plantronics CS70

I have a laptop with Desktop Messaging (Lastest version)installed. It works fine in the office, but when I'm away from the office the outlook will freeze due to the Desktop messaging client not being able to find the BCM. There are times when I can't connect to the internet (or VPN to the...

I have a BCM 400 4.0 software tied with VOIP MCDN to a BCM50 2.0 software. The latency is high 105ms. Any recommendations to tweak the buffer & codec settings. thanks, Mike Science

We have 2 BCM's with I2004's on both. They are connected with 4 VOIP channels with MCDN & VPIM networking. Can a user hotdesk from a phone on the other side of the tie? Thanks, Mikescience

I'm running Element Manager on Windows XP. I had several customers I access. The problem is sometimes all BCM400 systems come back with "Could not determine device type" even though I can access the web page (documentation page. It's not a VPN port or firewall blocking issue. I've heard of...

I have a user that has Outlook 2003 SP2 and intermittantly gets this error: Task {His email}- Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or...