Recent content by mdtech86

We are using Avaya 9608's and IP Office 9.0.4.0 build 965

Is there a way to stop an incoming call from audibly ringing on another line while the user is currently on another call? I couldn't find a solution in any other threads. Any assistance would be greatly appreciated.

Just following up if anyone was in the same pickle as I was. The information is readable. If you open the WAV file with a text editor, it displays the caller ID information at the top on the page. Extracting that information is a whole different story, but it is there.

Both of those are options going forward. However, they do not work with pulling recordings you already have. Contact store and Xima create new Recording Librarys and process the new incoming information.

I found the wav files under root/opt/vmpro/accounts Is there a way to obtain the information that goes along with those wav files? (phone number, time of call, etc)

I was able to SSH to the UC Module to download the wav files from specific mailboxes using the path /opt/vmpro/accounts However I need to somehow gather the metadata for those wav files since browsing through hundreds of wav files with no name or no caller id information doesn't do me any good...

How do I find the /nohup.out file? I currently just run IP Office Manager and Voicemail Pro from my PC.

We have IP Office 500v2 control unit with the UC Module for embedded voicemail. Our storage is almost full and we would like to somehow export messages from one large mailbox and save for archive purposes. Is this possible? We are currently not using any program like Contact Recorder.