Recent content by mattbr123

Thanks bkrike. If I hang up and pick up at the right speed, I can get the phones to sound as if the call is held. I guess I need to work out which feature codes they will realistically need. Perhaps simply sending calls to the analogue phones is enough for them. Thanks for taking the time to...

We've come across an old ATA and are able to make and receive calls froma cordless handset. However, to put calls on hold and do any other feature code, I keep seeing references to 'hitting Flass Hook (Link)' but I have no idea what this is! I know this sounds like a stupid question, but what...

We've added a T7000 phone to a 6x16 switchboard currently running only 7310 phones. The T7000 is a tiny phone with no screen. As soon as it is plugged into the socket the red light on the top blinks quickly, and the phone cannot be used to make or receive calls? Any ideas? The socket has only...

We now have six lines on our Norstar 6x16 system. Line 6 is the DND button. If we want to use DND, is there any way to use one of the two Intercom keys to operate as DND? The Intercom keys are not available when you use the button swap feature. Any ideas? Is there a feature code for setting Do...

Sorry, our norstar supports 6 inbound lines, up to eight extensions are connected. Can the ATA be fitted at the 'desk' where the analogue phone will be used, or does it need to go in at the switchboard? Do you require one ATA per analogue phone? Is the analogue phone simply connected to the...

We've taken delivery of an Analogue Terminal Adapter to add to our existing 6x8 Norstar switchboard. (I guess its ATA and not ATA2. Looks like its labeled ATA 1B) We would like to be able to answer calls on a cordless phone if possible. Transferring calls is not such a requirement, but if this...

FAULT FOUND! I dont know how common this is, but the problem was with BT! The line added to line 5 of the switchboard is one of a pair of 'Feature Lines', so calls can be transferred between two normal land lines without a switchboard. The two phones are extension 20 and 21, so you can make...

Thanks for all the tips. There is a dial tone, its not until you start dialing a number that is makes a solid TONE (not silence). When I removed the line (we moved premesis) it was definately line 5, the other lines are 1 2 3 and 4. System version is SP: 30nAH07 DR5 This is not related to...

Inbound calls are fine. Re wiring, I copied lines 1-4, only using two wires from the inbound line supplied by BT. I can see that putting Line 5 onto PoolB will make 9 pick up the line. Setting Line 5 to Appear & Ring will turn on the 5th button. I wasn't sure if I needed to change the line...

In a nutshell, as you start dialing for an outbound call on line 5 it makes a 'DEAD' tone. We have a Norstar system with max 6 lines and 8 extensions. I have added the 5th line to the system after a period without it. It has a different number to the rest to allow outbound calls. We dont...