Recent content by LERCA

Correct. And if that does not work, then I will reset everything and statrt over and do it the way it should have from the beginning. Many thanks!

Thanks all for help. I had already checked and found no greetigs in 1-4. I also have no tree; I also have no greeting at morning, afternoon, evening, non business, etc. I think allworkguy may be in the area where the problem lies, as I think that the "call is returned to the AA for whatever...

Thanks Marv for responding. I had a vendor set it up 6 yrs ago and he has since retired. I suspect that the info is in a database table format and he may not have set it up properly. My new greeting remains, there is a 2-3 second pause and then the old company greeting appears. So I think I...

I need to delete my old company greeting name on the auto attendant. I can make the change but the old company audio still appears. How do I erase the old company greeting before I add the new company greeting?