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  • Users: LERCA
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  1. LERCA

    deleting old company greeting on auto attendant

    Correct. And if that does not work, then I will reset everything and statrt over and do it the way it should have from the beginning. Many thanks!
  2. LERCA

    deleting old company greeting on auto attendant

    Thanks all for help. I had already checked and found no greetigs in 1-4. I also have no tree; I also have no greeting at morning, afternoon, evening, non business, etc. I think allworkguy may be in the area where the problem lies, as I think that the "call is returned to the AA for whatever...
  3. LERCA

    deleting old company greeting on auto attendant

    Thanks Marv for responding. I had a vendor set it up 6 yrs ago and he has since retired. I suspect that the info is in a database table format and he may not have set it up properly. My new greeting remains, there is a 2-3 second pause and then the old company greeting appears. So I think I...
  4. LERCA

    deleting old company greeting on auto attendant

    I need to delete my old company greeting name on the auto attendant. I can make the change but the old company audio still appears. How do I erase the old company greeting before I add the new company greeting?

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