Recent content by kgrubel

Thanks for your help. I was able to remove the CDR information. I did do print screens for when they want to put it back. You know once they remove it, They will want it back again. :) Kerry

Avaya Users: I am running Avaya CM 5.2.1. I am required to remove the Integratrak CDR buffer on CDR-1 and CDR-2. What do I remove first to de-program the CDR Links so I do not get any alarms. I have tried to remove ip-services page, CDR system Paramters, IP Node names. Can anyone tell me what...

I am running AES r4.2.2.31.0 I believe. Tomcat Version :5.5.27-AV1 I am running Communication Manager 5.2.1. What would be the next version of AES I could purchase to upgrade to? Thanks, Any Suggestions would be helpful.

Make sure your COR has Service Observe. That is in the station and the VDN. I do not know if you are using a recording software like Nice or something but I know in my system when Nice has the station for recording, then it will not let you do a manual service observe. Do know if that helps at all.

I agree with Klees. It is only a light indicator. When it is on, then that means you have a message in that audix box. You then have to go into your audix with a *# and choose the second mailbox and password. You will then be able to listen to that voicemail. Kerry

Hello to everyone. I am new to doing firmware upgrades and wonder if someone could help me. Here are the steps I took. Downloaded Bin File = TN2312bp-f54-sig.bin Busy out IPSI board 41b01 Did a list ipserver-interface to confirm. Did copy firmware to Media Server on Maintenance Web interface...