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Recent content by jsmartin

  1. jsmartin

    Vendor denying need for reliable disconnect

    Thanks both of you for your responses. I'm aware of the different names for the feature and have given them not only several of the names but the definition of the feature as well as the different "flavors" (i.e. <5ma signal or tone). After showing them in the Avaya documentation that it was...
  2. jsmartin

    Vendor denying need for reliable disconnect

    Our Operations group is working with a reseller to get better rates on some of our phone lines. I've indicated to them that our IPOs need reliable disconnect and given them documentation. They have consequently met with the Operations group and told them that we have no need for reliable...
  3. jsmartin

    IP Office System Status (v 6.18) opens to black screen

    Yeah, you're right. I shouldn't be so greedy I guess. Look at all the frustration it cost me! :-(
  4. jsmartin

    IP Office System Status (v 6.18) opens to black screen

    OK, so I repaired the Manager Suite installation, then uninstalled and reinstalled it (still nothing.) I then updated Java, nothing. So I uninstalled and reinstalled Java, nothing. Ran another repair on the suite, nothing. Found nothing wrong with the video drivers. I am running a two monitor...
  5. jsmartin

    IP Office System Status (v 6.18) opens to black screen

    I've done a keyword search with no luck. After upgrading from IP Office Manager suite 6.14 to 6.18 System Status will no longer open properly. When I attempt to open the app it fails to prompt for the IP address and opens a blank, black screen after the splash screen. I've uninstalled and...
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