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Recent content by jsargeusi

  1. jsargeusi

    Need to delete extra "dial 9" digit in outgoing calls

    Never mind, I figured it out myself!
  2. jsargeusi

    Need to delete extra "dial 9" digit in outgoing calls

    Hi all, We just changed our phone system provider and need to remove the extra "9" that was imbedded in the system (so users wouldn't have to dial 9,9,555-1212 to make an external call) I know it's something simple, but I can't remember where we added that. Any help? Merlin Legend...
  3. jsargeusi

    Reprogram a Legend to "dial 9" for all calls?

    Hello, We just moved our office to a new facility and brought our Legend system with us. Our new phone lines are all "dial 9" to get out, so I need to change the Legend to add that to all outgoing calls. Does anyone know the shortcut to doing that? TIA, Jon
  4. jsargeusi

    start from beginning with OWA

    I set up OWA on our Exchange 5.5 server (running on Small Business Server) in under a day. There is some good documentation on MS's technet site on OWA - I did a simple search and returned this summary page...
  5. jsargeusi

    Audix Voice Power (ISII) not working

    Don, Thanks for your help - I was able to get the system running again, but the system-calculated day of the week is wrong. It appears there was no Monday, September 10th in after 1992, so the day of the week reports incorrectly. The system won't let you set the date any earlier than 1992. I...
  6. jsargeusi

    Audix Voice Power (ISII) not working

    Our voice mail system quit working this weekend. The system answers the phone and prompts you for your extension, after that, it prompts for your password and after entering the # sign, it just hangs. I've restarted the system numerous times now with no change. I've been able to watch the...
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