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Recent content by JonRob

  1. JonRob

    Creating batch file triggered generic events

    Hi, A Package is easy to create. Go to the Info Desktop and do File - New - Report Package Object. You just add your reports to it in order on one of the Tabs. Once created this can be scheduled in the same way as a report object. I don't know about any documentation but have worked out that...
  2. JonRob

    Creating batch file triggered generic events

    Hi, Can you not create a report package to force the reports to run in order ? JonRob
  3. JonRob

    Inserting the column description into a report

    What database system are you using. If its Oracle I have a script that exports the tabel descriptions from the system tables.
  4. JonRob

    Reporting on APS activity

    In a word NO but ...... You may be able to do something with the SDK. Or Previously I have written a query against the CINFO database looking for rows in the RunTimeImage table that have a strat date/time but no end date/time. It works but is not perfect.
  5. JonRob

    APS-related SQL/db error

    Hi, I have been experiencing exactly the same thing with an Access copy of the CINFO database. On Seagates website they have an old article, that points to a patch for an old version of Info to put the process ID of the error in the event log. It looks like you already have this patch or a...
  6. JonRob

    NT Event Log Error EVent ID 2000

    I get the following error message in the NT EVENT Application Log. String Data, right truncated (null) : SELECT CI_ID,CI_NAME,CI_SCHEMA,CI_PARENTID,CI_TYPE,CI_CONTTYP E,CI_OWNERID,CI_ORIGID,CI_VERSION,COUNT,CI_TIMESTAMP,CI_FLAGS,CI_FILEPATH,CI_TARGETIS,CI_EXTRADATA FROM CI_INFOOBJECTS WHERE 0=1...
  7. JonRob

    invisible recurring instance

    I think you may have some corruption in your cinfo system database. I would not advise fiddling with this on your own but Seagate should be able to point you to the dodgy record.
  8. JonRob

    running total

    If I understand you correctly you need to create a shared variable and then only update it at the same time as it appears on the report. It sounds like you have some conditional suppression in the report and you need to mimick the conditions of this in the variable update.
  9. JonRob

    Planning on upgrading to 7.5.....Any feedback?

    One odd one we came across during a test phase before upgrading everything to 7.5 was that if we made a change to a report, saved it and refreshed it on desktop, we had to stop and reschedule the recurring job before this picked up the changes.
  10. JonRob

    My APS keeps hanging!!

    Have we ever !!! I have been told that the Sentinel service is very suspect to any problems on a network no mater how small. Solutions - get your Aps, Info servers etc. as close on the network as possible to your source data and system database. We have our APS etc on WIndows 2000 and have...
  11. JonRob

    System architecture

    Hi, I have one that may be of use. I sit one desk behind you !
  12. JonRob

    Folder roles??

    Input holds your report templates. Double clicking tries to open them in Analyser but as they have no data you get this error. 1) Run designer and they do a file open and navigate to this directory to open the report templates. 2) You can save data in a template by selecting this when you save...
  13. JonRob

    Info "Freaking Out"

    Sorry to get Technical on you. The database I am talking about is an internal system database that Seagate Info uses to store various data about itself and the Info Desktop structure. The flags are particular filds within a table on the above database. I think it would be wise to get yout...
  14. JonRob

    Info "Freaking Out"

    Ok, If it happens again I would strt analysing your Info System database. Perhaps you could take a backup of it each day for a while and if you get the same problem then compare the InfoObjects table to see if any of the flags have been changed.
  15. JonRob

    not data when viewed from Crystal Desktop

    Hi, Sometimes we get this. Two things to check. Try opening the report in Info Analyser and Viewer. Sometimes a report will be blank/wrong in one and OK in the other. Sometimes people enter date parameters incorrectly causing a blank report. Some of our reports need the date to be added as...
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