Recent content by ihatehndls

Hi, From reading, in this forum, at one point there seemed to be problems connecting a MAGIX to a DMS500. Is that still true? Touch Tone Tommy's FAQ which is the most recent seems to say that it can be done. Can it? Has it been done? Thanks for your time.

Thanks for your quick response. This is a VIP system 11.1. The calls go to the main auto-attendant instead of the "dialed" mail box. This happens on DID calls, transfered calls, calls sent in from the console, etc. I have messed with the timing in both the PBX and the voicemail. It doesn't seem...

I have a Definity G3I9 connected to a key voice voicemail. This uses mode code and it seems to work ok most of the time. It needs to work perfect all the time. The worst thing is that instead of a call going to a user's mailbox it will go to the main auto-attendant greeting. Of course...

How do I set up queing to work on a calling group on an NEC DS-2000. I know it can be done. I just don't remember. This will have three incoming trunks. One to three members in the group. The system has Intra-Mail. I think it is version 3.21 Thanks for your time.

Sorry, as I was learning the telecom industry, we called the "butt-in" set a goat. I'm so old I can't remember why or what it means. So that's what I call it. Bridging a goat is just connecting it to the line. Sorry to confuse. Rex

Thanks to you all. I have seen that also on OPX lines running out of a CO. We actually tried that on wireless analog phones on a Magix system. It did seem to help. It just never registered in my feeble mind that it would help on this issue. I think we used 600 ohm resitors. I also think...

Thank you both for your help. We are going to just change to a normal station in an ACD group. I really appreciate your input. Rex

Can a console( a real 302 console) be a member of a hunt group by using it's main extension number? Or does it require x-ported extensions to be on the console? And if so, can the other memebers of the hunt group be regular stations. I don't think this customer has vectoring. Thanks for your time.

Hi, I have a customer that has an application that runs on their Win. 2000 PC. It sends faxes out through an external modem/com1. We're trying to send it through an analoge extension on the IPO. And then through a PRI T-1 out of the IPO. With a Robotics 33,000 baud modem I can get the call...

Thanks so much. Rex

Thanks so much for you replies. Dumb ? here... Do you mean building alarm? Because I don't think they have one here. And if they do, what can be done about it? Should we have the alarm company turn off the auto-answer mode? Or just change the # of rings B4 answer. I never would have thought...

Hi, I have a customer with a Partner 6.0 - two slot carrier - large pcmcia voicemail. Five lines in use. The fifth is a shared fax. 11-13 stations. Extension 25 is connected to the fax and it only rings on line five. It does not have access to the other four lines. The problem is, sometimes...

Thanks so much. I will try it tomorrow. Thanks Rex

I'm sorry. Maybe I haven't eplained myself. I don't have any problems getting to the IP Office from the Definity. I can get DID calls. I can get extension calls to and from the Definity. My problem is getting out of the Definity once I dial 9 from the IPO. Every call goes to the Defininty...

Hi, Turns out we moved the T1 card to the second carrier and everything started working fine. Tested the power supplies in both carriers. They are fine. So we replaced the Magix carrier in the 1st carrier and put the T1 card back in. Everything now seems to work fine. We're thinking the...