Recent content by HelpDeskMan

Thanks, man. Sounds reasonable. Had to leave a message for the user. We'll see.

Thanks, tf1. I had him search for all "normal.dot" on C:\. Found 3. Renamed them all to "normal.bad" (all in different directories). No changes. Had him reboot. Same thing. I searched again for "normal.dot". There were none. Isn't Word supposed to recreate them?

Ok, have a user w/ this Word doc. He clicks "View > Header & Footer" and the normal "Header and Footer" toolbar pops up as it should. Then he clicks on "Insert AutoText" and the menu doesn't come up! Just like a deformed part of it shows but none of the menu options like "PAGE, Author, Page#..."...

Thanks, Ken and Brad. But you say "run the sub". How do you do that?

I have a user who is having trouble with an Excel Spreadsheet (Office 2003). Basically, some of the cells have inordinate amounts of text. The text runs over and then doesn't all show up when she goes to print out the spreadsheet or view in print preview. She can resize the cell but the text is...

Man, you're a genius! Thanks a lot! That worked perfectly. Peace and tranquility restored once again to the galaxy. ;)

Fumei - Thanks. Sorry for the lack of specificity. This is a document submitted to me by a user. We us Office 2003 here. The document is in normal view but we experience the same phenomenon in Print view as well. The text I am trying to convert to 2 columns is not sectioned off (no section...

Thanks, Sawedoff. I tried that and got the same results. Also, When I try to change the data to two columns the regular way, it automatically adds the continuous section break right before and right after. Still, it brings it down to the next page (while the footnote remains in its place). Oi vey!

I have a user issue that I've not been able to resolve. Wondered if anyone could shed light on this. When we try to reformat a section into 2 columns instead of one, the data is moved to the next page, leaving a blank area where it formally was. It seems to have something to do with the footnote...

Oh... MAN, that TOTally worked! Thanks a lot, man! ;)

Hey, does anyone know how to block all email coming from a particular domain? I have an issue where one of my users is getting all kinds of spam originating from different faux or spoofed addresses but all with the same domain names: mail.ru, email.ru, rambler.ru, and yandex.ru I tried...

This is common practice for many IT departments. It is for ours. It DOES prevent a LOT of infection due to well meaning but ignorant users. My guess is person A's Exchange server is blocking these attachments before they even leave person A's local network. Have person A try renaming the file...

I figured out that this does not happen with plain text and rich text emails. It's only with emails in html format. you can go to "page setup" from the File menu and select "Memo Style" and there's a place there for "header" and "footer" but they are blank. I understand that, normally, you can...

hey, Kelley. Thanks for the post. Yeah, that is helpful I went in there before and didn't see that. I think that would be great but when I open the email, I don't get the options for "Memo or table". I only get that from the main Outlook "File | Page Setup" view. Any clue why?

Trying to print an email from Outlook. When I print, either to a printer (any run o' the mill HP or Dell) or to Acrobat Distiller, it shows the current date in the bottom lefthand corner. Trying to figure out how to eradicate this but don't see any setting in print preferences. Any ideas?