Recent content by filoloxnyc

Customers are complaining about the low volume on the IP Phone 2002. They have already raise the volume to the max on the phone itself. Has anybody experienced this problem? Any suggestions?

aragon. once again you pointed me in the right direction and it works. i am using cisco voice fxs and fxo modules connected to the norstar ata2.

Is there a different way to allow the callers in the hunt group to pick up more than one call? Or am I stuck with call pickup?

i didn't try parking and the hunt is setup as broadcast.

I have a problem with my hunt group. I have 4 users and if 1 user picks up a call from the hunt group, that 1 user can not pickup a second call in that same hunt group. My hunt group is set to answer a PRI target line.

That worked! Thanks!

I have place a restriction for dialing 411 but can I also place a restriction for XXX-555-1212 ? Thanks!

Wow $499 ouch... do you think a Cisco ATA-186 would acheive the same?

Wow $499 ouch... do you think a Cisco ATA-186 would achieve the same?

I do have IP connectivity between the two offices and I have several IP phones at the remote office which are working fine. My problem is how do I use a analog device at the remote office? My BCM is located at office a while office b is only using ip phones.

Does anybody know of a VoIP capable ATA device for the BCM? We only have VoIP communications to the offsite. The offsite needs a fax machine and the ATA2 does not allow me to specifiy an ip address. Thanks in advance.

excellent. thanks.

We recently purchased a new NAM 4.1 from our vendor. I read on Nortel's site that Minuet is included with Norstar Voice Mail? Where can I download the software from Cintech or Nortel? Is the software already on a cdrom or something? Is the software a additional cost? Thanks

Hi Aragon, That was pretty informative. I'm thinking I should have purchased the CallPilot 2.0 instead of the NAM 4.1. Sorry for not being clear about the site to site connetion. The connection between the site is a straight through T1. By using the Adtran Atlas 550, we take channels 17-24 to...

hi salo9020 I'm having a similar problem however I'm using PRI-A at System A for the PSTN. You mentioned turn on the PRIVACCCODE? Where is that PRIVACCCODE setting? Thanks filo