Recent content by epochap

Thanks Mark for the reply. the issue is only for OWA, when the user sends out mail using outlook, it works fine. it is only when the user uses OWA and attach over 100KB, the IE screen goes blank. meanwhile i will check in to all the settings you mentioned and will get back.

it is not the problem with RAM on the PC, we tried different computers with 1GB RAM,. it works (we are able to attach more than 100K) for other users using OWA on the same PC, it is only for the users hosted on a particular mailbox server in one office having this issue.

Hello, We have a strange issue, users are using OWA on a branch office. Mailbox is located locally on their office. we are not able to attach any attachment with more than 100 KB size, if we try, the IE attachment screen goes blank. however if we try to attach any attachment below 100KB it...

Download full items is selected on all the computers (since we had issues with Download headers and then full items when downloading large attachments). Exchange server is not in local office (it is in central office connected by 2 meg link)., so we have all the client cached mode turned on. I...

Many of the users in the building, (Say about 10 percent of the users) are facing the issue, while other dont have the issue. all the users facing the issue are having laptops and are taking it out of office every day and connects the laptop back in to the office network every day. while...

Slowness in Starting up outlook. Windows 2003 ADS, Exchange 2003 running on Windows 2003. Outlook 2003 SP3 cached mode running on XP. Issue: Outlook takes 15 to 20 minutes to get launched. Many users said, without network it opens up fast, the issue is happening only when they open the...

Hi, We have the same issue on GS5.2 with Exchange2003. What version of scan engine you have? The older scan engine (example: 4.2.60) does not allow the DAT updation to happen (As far as i know),. The only way to update the scan engine is to Run the SDat file. We need to try that yet.

Hi, We have an issue with Groupshield for exchange version5.2 on exchange 2003 running on windows2003 active passive cluster. The DAT file update is not happening; we believe that the issue is related to the old scan engine 4.2.60 which prevents the automatic update to happen. We are planning...

Hi GaryRumson, Thanks for the reply, One doubt, I can see that the procedure described is for outlook access., However in our case the xml file needs to be unblocked in WebAccess., There is no problem when accessing the xml files in outlook. the issue is only for webmail. /A

Give this a try.... Recovering Permanently Deleted Mails (Including Sub-Folders) This document gives the procedure to recover shift deleted [permanently deleted] mails from Microsoft Outlook. Procedure: 1) First go to Run and type regedit 2) Go to...

Hi, Outlook Web Access by default blocks .xml iles and we have a new requirement to unblock only .xml files, Appriciate any help. thanks in advance for any help, /A

Hi, We have a requirement to configure a mailbox(resource mailbox , not used by any user) to accept mails only from one internal email address. Can any one let me know how to achive the requirement.? Looking forward for any response,. /A

Hi, Anybody using webshield appliance e3200 (3.0 software version)? I have a small issue in excluding some email addresses for the content scanner (for extenal network). It seems that there is no option available for excluding the addresses (similar to whitelisting email addresses for Spam...

Thanks PScottC, However the requirement is to forward specific mails based on sender's address, not forwarding all the mails using Delivery option-> forwarding address. Thanks for any help in advance. /A

Hi, We have one user who needs to autofarward certain mails (using outlook rules based on sender address) to external mail address, even when his outlook client is closed. We have disabled “Allow automatic forwarding” setting in Global Setting -> Internet message formats -> Default. And...