Recent content by entelicon

I'm using message manager 5.1 and intuity LX 1.1; message manager lets you save as .lvp or .wav. Simply click on the message and select save voice. the 'save as' message box comes up with these choices. Good Luck

try the add sub or chan sub screen to define the email name for that sub typically in the format name@localhost.localdomain. then under Feature Admin / Internet Messaging you can define the domain and host using General Options and Settings and Mail Options respectively.

why not use a standard hunt group containing the 8 extensions. yet, set ACD=n, Que = y, Vector = y. now, your users don't have to log in/out and yet they will still have the option to 'aux in/out' when unavailable. to do this use the feature access code for hunt group busy activate/deactivate...

Does your customer have to use EC500? The problem I see is that when using EC500 his cell effectively becomes his desk phone, meaning the cover path on his desk phone drives everything. Have you tried setting up a remote cover point (cha cov rem 1 = the first 1000 remote coverage points) to set...

Finally found the problem. Change System Parameters Features page 12, "VLidate BCMS/VuStats Login IDs" must equal "y".

I am having a problem with real time text reporting using BCMSVu R2.4 Build 314 and Call Manager 3.1.2. I can run 'mon bcms skill xx' from a SAT terminal and get data on the split. Yet, when I try running the same report from BCMSVu there is no data in the report ... no zero's, nothing...