Recent content by dmorrison1004

Can I find the cabinet numbers and gateways through my Definity switch?

I have a Definity G3csi v13 system and our cashier is using a 302C console and I would like to add another for overflow and appointments. Is there anything in the settings that needs to be changed for calls to roll to the second console? I've dupicated the settings in the switch so far...

This weekend we're moving the body shop from one dealership to another 3 miles down the road. I would like when people call extensions 2700, 2701, 2702 and 2703 cover to the new extensions at the other dealership 1700, 17001, 1702, and 1703. That way if someone calls the old extensions by...

I have a Definity G3 system and have a Hunt Group ext2783. Inside I have 4 girls sitting at extensions 2330,2335,2336,2450 within this group. My question is if I have a voice mail setup for 2783 will it light up each phone when there's a message? Phones are Avaya 6424D+M

Thanks to one and all! Boy are you going to regret offering your help!!! LOL!

PRI

Definity G3csiV13... Can you give an example of type of trunking?

Node 4 is one dealership and node 1 is the other dealership. The call is made fron the Service Managers phone, but ends up at Node 1 which is another dealership.

G3csiV13

Definity system

At one of our dealership the guys in service can't seem to call Texas area code 432. I was there when they tried and after 3 rings it went to our main dealership also known as node 1. The dealership with the trouble was node 4. I think there's a place in the switch to allow them to dial that...

I've been handed a wonderful opportunity to handle the phone system for 7 dealerships. I work in the parts, but have a background in computers so they felt that was enough to do the job. So that is an idea of my knowledge. Here is the question... One of our dealerships doesn't seem to have...