Recent content by Dangigem

ip500v2 rel 9.0.2.860 I have enabled SMTP and System Events to receive emails for alarms. Two items that I cannot find information on - 1. System sends "The following system resources are all in use: Voicemail Channels" when the 4 ports associated with the Preferred Edition license are in use...

500 v2 8.1(63) have vcm and ip endpoint licenses, but no 3rd party endpoint licenses are ordered until I get this part figured out. Thanks Danny

I have and am reading the manual. Was looking for some expert insight that sometimes can only be gained through having actually installed the product. Such as "it works when configured like this, but not like this". Thanks Danny

I am replacing a CM that has several Multitech MVP130's connected as H.323 and attached to faxes across fiber. Any tips on making these work with the IP Office? Thanks Danny Rich

Thanks to all for the replies. Had a call with an Avaya network Engineer who was very helpful walking me through the set up, navigating through the EDM and CLI. I could have run the CLI command "run ip office verbose" to set up the switch but I actually learned way more with his help - Stars...

I have downloaded all the files from Avaya Support - which of these is the correct upgrade for a 3526T-pwr? Out of the box, the boot image show as "Unit 1 Software Image version: 5.0.0.008". The download includes - 3500_1006_diag, 3500_poe_410B4 (bin files);3500_501006(img file); and a sha1...

Attempting to configure a new Avaya ERS for use with an IP Office. The EDM interface is quite daunting compared with Adtrans which I am accustomed to using. I have all the PDFs from the support site open at this moment. There is a command available in the CLI "run ip office verbose" that will...

Thanks for the reply Danny

I am waiting on the customer to verify the release of the system. She wants to transfer a caller to a system speed dial - is this possible? She has tried it and says it fails - transfer and Feature 600 for example - should this work? Is there a missing step? Sorry but I have vague information...

replacing an older Toshiba system with IP Office and CCR. I have explained the Agent and Supervisor views to them but they just want to look at their phones... Trying to work around a couple of existing features they like: 1 - press a button on phone to show number of calls in queue - i think...

I see the same issue with a file that I know worked (30 secs) but won't load on a 500 7.0(23). It is the file I have used many times previously. Danny

Customer moved and changed IP Address schema without telling us, now I am needing to change the information (if possible) in CCR. I see in Administration that I can change the IP Office address, but not the Data Analyzer IP Address. Is there a way to make that change or is it going to be an...

I train them to setup their mailbox via *17 to record their name and mailbox greeting. And then to use the visual button to retrieve messages. There was a similar issue when ip office first came to North America (around 2002) in that the voicemail set to IP Office Mode also did not have a...

I am having difficulty wrapping my arms around the netgears usage of tagging, untagging, and pvid. I have read the Netgear App notes by Avaya but they only discuss the ports which have IP Phones attached. For example, I have vlan 2 for Data, vlan 4 for Voice. The first 12 ports are POE and...

Experienced the same issue on some 6.1 installs and the previous 7.0 vmail load. Was random and only affected one or two users on each system. Restarted the service when it happened and it appears to subside. Danny