Ok...i check the Nortel website an it seems that cc 31.10.14.22 has issues wit reports and realtime display. They are suggesting to upgrade to cc 31.10.21.22
have you solved this issue...i am having the same problem with a RCC on the CP150 using MICS...can't display skillsets
Both RCC server and the ckient software have been installed on the same pc
I am unable to display skillset in the window on the Reporting for Call Center on the Call Pilot 150. I have installed the reporting server and the client software on the same pc...operating system is windows XP.
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