Recent content by cdelwood

Wouldn't the incoming call routing affect all phones? This phone is the only one not receiving calls.

4400 series phones. IPOffice 406. We have remote offices that are connected via LAN to 406's at each location so we can dial other branches by Ext. This set can send/receive ext calls on the same box, but cannot receive calls over LAN. I did not set this system up, so I don't know how the LAN...

I will check the name issue tomorrow. But no changes have been made to this phone. (That I know of).

4400 series phones. IPOffice 406. I have an ext that all of the sudden will not roll to VM. Vm is checked in programming. I unchecked it, rebooted, checked it again and still not working. I can log into her VM, so I know its there. The user is in two groups, one of which has VM activated for...

OK. Finally made it back onsite. I setup another port for paging, using you guys instructions and also the Avaya job aid I found online. I have everything set correctly, I go off hook on my phone, dial #200, I can hear the Bogan switch on, but no sound. I have my butt set monitoring the line...

TouchToneTommy. I did take the cable from the back of the IPOffice and put it in my butt set and was able to make pages. That is why I am ruling out the paging system as being the issue. And I do have voltage coming from the Bogan. Telecomboy. None of the sets have a short code. I was told...

I have an IPOffice406 that has a Bogan paging system plugged into the ATM4U port of card 2 on back of the IPoffice. The EU is no longer able to access the paging system through their phones. They enter #200 to make pages and get “number busy” when it is dialed. No changes have been made to the...

Where do I find Trunk Type? All that I see in the Menu Tree is Lines.

I have an IPOffice Small Business that has 4 active lines connected to the analog ports. The EU has decided to remove two of the lines and just go with 2 lines. I have read where you have to put the unused trunks "out of service". But I see no options to do that when I am looking at the trunks...

I have a VMPro centralized VM for a school system with about 7 schools. Each school has various versions of the 406 system. When I call the EU from another Ext, I can see on the set that it is rolling to VM, but the greeting does not play. I happened to hit 1 and the greeting started to play. I...

I was hired by a company that has only worked as a fire, control and entry/exit install. They wanted to be able to bid ALL low voltage wiring. Thats where I came along. My job is terminating phone and data, as well as planning out and building the IT rooms. In an effort to cross train all...

How would I set up an announcement service ?

Thanks. I think that did it. cd

With Mermail, how do I setup a mailbox where the user can leave an outgoing message, but not allow the caller to leave a message? Whats that called?

DING!DING!DING! We have a winner! Found out that Line 27 was RCF to Line 1 by AT&T. Still cant figure out why it was taken off though. Thanks guys cd