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Recent content by buscspea

  1. buscspea

    CS1000 op11c Transmit logs on switch or OTM Server

    No connection problems are evident, apart from this issue everything appears to be working as it should. A reinstall of the OTM software was the suggested solution.
  2. buscspea

    CS1000 op11c Transmit logs on switch or OTM Server

    Thanks for the answers guys. As it turns out there is a fault in our OTM. The scheduler should show the transmit log, as Reusser points out and where i was originally looking, but ours shows for a millisecond and then disappears. Thanks again. Chris
  3. buscspea

    CS1000 op11c Transmit logs on switch or OTM Server

    GHTROUT- the other thread was most interesting. I have used the capture feature before in both the system terminal through OTM and hyperterminal. Using this doesn't include the transmits from OTM's list manager though. TTY logging sounds like something to try, but after reading the post i would...
  4. buscspea

    CS1000 op11c Transmit logs on switch or OTM Server

    Thanks John, i shall look into your suggestions for the future, but it would be useful if anybody with OTM could offer any suggestions...
  5. buscspea

    CS1000 op11c Transmit logs on switch or OTM Server

    Strange things appear to be happening with our hunt groups over the weekend. To take account of skeleton staff on the weekend we change the hunt groups for our service lines. These are scheduled using OTM server for saturday evening in readiness for Sunday. Something appears to have gone wrong...
  6. buscspea

    Phantoms

    I have my own ideas on why phantoms are useful but im interested to hear other peoples take on them, or even the official line on why they should be used. Can anyone see the advantage in using efd, eht etc to forward to a phantom which forwards to a group hunt list (as my predecessor like to...
  7. buscspea

    CS100 Option 11c error codes

    Thanks for quick response Firebird Scrambler. I have only just had chance to look at this again! Chris
  8. buscspea

    CS100 Option 11c error codes

    I have a minor alarm (MN) showing on the console. Viewing the history file from ld 22 reveals a couple of errors TIM000 08:28 18/9/2009 CPU 0 % % ERR4019 500 % % QOS015 QoS warning R factor:[22.8] % in zone [1] % % AUD000 % % AUD000 TIM000 11:00 18/9/2009 CPU 0 % % ERR130 88 0 0...
  9. buscspea

    I2050 softphone with Windows Dialer

    Tman I negelected to mention on the orignal post that this is on XP. Interesting you mention Windows Dialer 1.0, I may try that next time we have a problem, I have no doubt there will be a next time!
  10. buscspea

    I2050 softphone with Windows Dialer

    Thanks for the response guys, i have now tried version 3.3 of the softphone and it appears to have improved the problem, though not completely eliminated it. It is certainly more reliable so I'll try rolling it out to a few more people and see how it goes. Thanks again Chris
  11. buscspea

    I2050 softphone with Windows Dialer

    Hi all We are running Nortels I2050 softphone version 3.02.0045 and using it to dial out from our CRM solution (Pivotal)using Windows Dialer version 1.5 through Tapi. On occasion we experience problems where by the dialer doesn't register the disconnection of calls properly and causes the PC to...
  12. buscspea

    Phantom on Meridian Option 11c with VOIP

    Hello all Please excuse the basic nature of the question, i am a relative novice trying to get away from using OTM server and pending a Nortel course i am struggling somewhat. We have a phantom set up on extension 504 which call forwards all to pilot DN 505 which is a group hunt list. Here is...
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