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Recent content by arecbarwin

  1. A

    NEC SV9500 Add New Pilot Number for ACD Programming

    I figured it out. The Pilot number had to be added to the AMNO: Assignment of Monitored Number section under OAI.
  2. A

    NEC SV9500 Add New Pilot Number for ACD Programming

    Hi there, we use an NEC SV9500 and have a small ACD presence. We have a Pilot number setup that routes to a Control Call Vector, queues to a skill, plays an announcement, and it works fine. I am trying to add a test Pilot number, and when I copy the programming I see in ACDMAT, I cannot get it...
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