Recent content by ArchTelecom

If you have any old fashioned Grd start combo trunks available... LD 36 Enter Call and wait for it to come back with number, then input a phone number to your office phone. It will call you. Once you hear a tone, you can input the trk command with the individual channel to seize it and make...

Be careful with 911. Maybe invloving their managers to increase awareness might be something to consider.

Or go to the appropriate forum for that type of phone system if there is one.

The sets that you are measuring the voltage for...are they far away from the switch? If so, maybe a larger guage cable would provide you less loss.

When you state that the first "position" gets disconnected, do you mean that the disconnect occurs to the same agent every time? Is that what you mean by position?

For that matter...have the particpicants just dial the toll free number and exclude the switch....

Have you considered using a conference call company?...They assign you a dedicated toll free number, You could even use the ACD route to that toll free number. You could pay a little extra for a custome greeting.."Welcom to bmclemor's conference system....yadda yadda yadda". May be less...

I agree with grumpyone60. I have experienced this with many different VM systems from retail to carrier grade. Although I have gotten complaints about delayed msgs from hours to days...even one that had an occasional delay of a month.

Still can't hurt do use tnphoneman's suggestion. You may find a common denominator.

Analog models work well and are fairly easy to use.

Check with your local PSAP. They should be able to provide the answer for you.

Yes...I have had the same complaints years ago with Meridian mail Rel 13 and earlier.

I like the notepage idea, except, keep in mind that sms or smtp delivery through cell providers is not always reliable. Pages can be delivered up to 24 hours later, but they are typically quick. If you are just doing 100 calls, then something like this or the voicemail is the way to go. If...

I have a Cisco IP set and a Nortel set sitting next to each other on my desk. The Cisco is OK and that's all I can say for it. When I need to make sure everyone understands me on the call, I pick the old fashioned TDM set. It is crystal clear. The Cisco phone is on/off. Sometimes the...

As soon as they hit any key, they get the reorder tone....can they continue to dial the code during the reorder tone or is that a sign of immediate rejection.