How do I change or remove the name caller id will see when calls are placed from a specific station in the system? I have a user who needs anonymity on outbound calls for recruiting purposes.
I am on a Definity G3r version 9.
found the answer in case anyone else needs it:
change listed-directory-numbers
(confirm your switchboard numbers are present)
enter the vdn in the night destination field (enter)
Note: you can also send to an extension, recorded announcement extension, or hunt group extension
change...
We also route some calls off net and it works as you understand. If the call successfully routes off net, vector processing stops. If it is not successful, you want the call answered, so you route it back to an internal agent. Checking the vdn daily will let you know how successful your off net...
Sorry, I'm quite new to administration. I have a Definity G3r ver 9, Audix ver 5. I have 2 switches. The auto attendant is administered on one but not the other, so I have a place to look for a working example -- I'm just not able to determine how it's working. I set the night service on my...
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