Recent content by 3racefan3

Contact Forerunner for support, you can call 800-852-4632 it will direct you to Forerunner.

To program a standard SIP phone assuming you have ASYDL, ALIDL and AUACL set up it is easy. ASPAL set station number to TELN, ASITL assign station as DTerm IP and then ALGSL , you can follow S-167 in the feature programming manual.

From the phone run the message reminder search/cancel command - in CMD 200 look for or set a code for A146 then dial that code then 3 to cancel message reminder, when message reminder is set it prevents call forwarding from being set.

Make sure in CMD 36 route to route connections are allowed.

Use ACPNCL - If your extensions start with a 3 for example OG RT - your MG_SIP route RCPN - 3 SKIP 1 ADD 1 ACPN 3 Not sure why but I did this and extension numbers would pass to 3rd party.

DPTR - in the drop down menu choose Details of Client licenses.

CDN 66 is the number of digits your extensions are for the 9500 ( Ext. 1000 CDN 66 set to 4) . If the Avaya is dialing out through the 9500 then CDN 66 needs to be 15 to allow all calls local, long distance and international to go through.

If I remember correctly manual should have it noted, when ARTD CDN 66 is set to 15 ACND/ACNP is ignored on an incoming call to the 9500. CDN 66 set to 15 is unknown or undefined number of digits to receive and digit manipulation will not work.

If calls can go with RSC 8 ARRC is good, Check ARSC for the outgoing route that RSC 7 is a 1 for RRI 2 and 3 if it is not a 1 but is set to 2 then there is toll denial and you can check ATDP or ADNPRL, it would be easier to change it to a 1 if needed. Checked which service feature class the...

If they are DIT'd In ASCI it will prevent you from deleting them.

Haven't worked on a UM8000 for quite sometime and do not recall, in the 9300 you can set 08>140 to 0 to light up a line appearance that has new voicemail, then add a line appearance of the extension on the phone set up a speed dial to dial the voicemail pilot number enter the mailbox number etc...

We used a product called VS Logger from Versadial. https://www.versadial.com/

You will get this message if trying to use an ACD line that is already assigned. List up position data and compare with the extensions they are trying to assign.

In ARTD for your incoming route CDN 50 = 1 , CDN 98 = 1, CDN 112 = 0 for your IP CCIS route on both sides CDN 50 = 1 CDN 98 = 1 and CDN 112 = 1 is how this should be set up. In the MG-SIP cdn_pattern and cpn_pattern are usually set to Userinfo and set name_display to enable. TIE is the name of...

You might want to see if the number is call forwarded to an invalid number, if not you may want to check command 200, i.e. 200>2>804 this makes 2 valid for 4 digit extensions.