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Avaya: IPOCC (Contact Center for Voice)

davea2
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  • Question
Wallboards!
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5
Views
151
janni78
janni78
Joledur09
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Waiting to join
Replies
0
Views
66
Joledur09
Joledur09
alan24
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Wallboard Broker
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2
Views
214
alan24
alan24
EmersonLRibeiro
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pgAdmin 4 with pgAgent
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0
Views
97
EmersonLRibeiro
EmersonLRibeiro
davea2
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  • Question
Manually change Next Call Attempt Date/Time
Replies
2
Views
57
davea2
davea2
Joledur09
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  • Question
Hold Timeout
Replies
0
Views
92
Joledur09
Joledur09
wooppee
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still queue annoucement
Replies
4
Views
136
wooppee
wooppee
pkdev
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  • Question
TR Database structure
Replies
2
Views
203
pkdev
pkdev
A DeMeo
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External destination route back on no answer
Replies
2
Views
223
A DeMeo
A DeMeo
Joledur09
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Automatic Log in to Agent Group 1
Replies
1
Views
87
janni78
janni78
BrianCosta
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Avaya IPOCC Server Specification
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1
Views
153
janni78
janni78
Joledur
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Play an IVR every 2 minutes
Replies
3
Views
148
wooppee
wooppee
Vchannels
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  • Question
Send a HTTP posting/call event to SMS gateway after agent hung up phone?
Replies
2
Views
93
Vchannels
Vchannels
davea2
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  • Question
Auto generated reports 1
Replies
9
Views
236
janni78
janni78
davea2
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  • Question
text prompt for Agents 1
Replies
5
Views
168
davea2
davea2
davea2
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  • Question
Collector priority
Replies
2
Views
128
davea2
davea2
megaa
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  • Question
AWFOS call recording with IPOCC variables
Replies
0
Views
90
megaa
megaa
ChrisCheops
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  • Question
Callback calls and real time information service level & TSF
Replies
4
Views
229
ChrisCheops
ChrisCheops
ChrisCheops
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  • Question
WebUI & supervisor message....
Replies
2
Views
172
ChrisCheops
ChrisCheops
Tihana
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  • Question
Agent history - not populating for some agents
Replies
5
Views
194
janni78
janni78
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