Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Express Messenger

Express Messenger

Express Messenger

Over the holidays I had a customer loose all the voice mails on their Sx200 system.  Aside from the "message life" option, is their any other options on the Mitel Express Messenger card that would cause the system to delete old and new messages?  Thanx a million!

RE: Express Messenger

Did they also loose the mailboxes and greetings?  If not, there is no option to do what you describe.  The closest thing is the reinstall option, but that would wipe out the mailboxes as well.  "Message Life" usually only applies to saved messages, not new ones.

RE: Express Messenger

Yeah, it was just the messages, none of the greetings or mailboxes got erased.  It doesnt make alot of sense.  Thanks for the post.

RE: Express Messenger

I checked the programming of the voicemail card and for "message life" it was set to 0.  If 0 represents the factory default, what is the actual factory default for "message life"??  Thanks

RE: Express Messenger

The factory default "0" is 15 days, if you set it to 99 it will never delete messages.  This only applies to played/saved messages.  New messages are not affected.

RE: Express Messenger

Thanks a bunch!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close