Is 2.1.27 going to be the last release of 2.1 software before V3 is released in March. If not, can anyone tell me when the next maint release is due.
Many thanks.
The only sites I am having problems with are using CCC. An agents status does not always match what the supervisor is seeing on CCV, also (a similar problem has been mentioned in a previous thread) when you do a merge config all agents are logged out, thankfully it does not cut them off if they are on a call (on call status it shows them as NoUser)but once the call is finished they have to log back on.
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