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ext changing

ext changing

ext changing

i have customer whos ext went from ext.198 to 321.can someone tell me how can this happen and how to put it back.
sts,w/8 line telephones

RE: ext changing

Some Vodavi systems have an extension relocation feature that can be inadvertently activated.  I believe the code is 636 + extension that you'd like the phone to become.  What can happen is that someone will begin dialing a telephone number without pressing a line key - and change their extension by mistake.  Put it back by dialing 636 + 198.  Hope that helps.


RE: ext changing

you can remove that by going ito flash 52 btn 24 dial 636 hold
push dss btn 1 and 2
then push hold
636 no longer works

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