Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Assisted Transfer

Assisted Transfer

Assisted Transfer

I have a call flow with assisted transfer, I want the call to be transferred to an extension and if not answered in the "no answer time" then passed onto another menu.

I have set this up ok but it doesnt work, on monitoring I see the call hit vm, on selecting the option for Assisted Transfer a second call is opened from rasx.x calling the extension specifield, after the no answer time has expired the extension stops ringing however the ras call is still open but to no extenstion, after about 30 seconds the ras call drops and I then get passed to the next menu option.

Any ideas?

RE: Assisted Transfer

I have an idea that you're probably running 2.1.15 firmware :)  VERY bad release, you've just come across one of many reasons why.

Upgrade to 2.1.27 with VMPro 2.1.14 and this problem will be solved.


RE: Assisted Transfer

Yep upgraded and working fine

RE: Assisted Transfer

So where's my star??  


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close