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Changing CPID info on analog voicemail ports

Changing CPID info on analog voicemail ports

Changing CPID info on analog voicemail ports

(OP)
This is the set up:
1  analog ports are set up in a hunt group.  A call is made to the hunt group which forwards to a voicemail port, the vm port is only seeing the hg number, not the calling party.
2   A call is made to a phone which forwards to the same hunt group, again we do not see the callig party info.

We would like to have the calling party info sent as well using dtmf.  We have tried setting up the analog ports as both as type extvcml ports, and analog phone with evms set to y in the form.

Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs

RE: Changing CPID info on analog voicemail ports

You don't mention what system you are talking about.

However, as far as can tell the only way you get Calling Party ID on a Hicom 150e is to use ISDN on the trunk side.

So, I guess you need to determine if you get CPID at the phones (in the calls list or when it is ringing) - If so you can disregard my comments!

Good luck!

RE: Changing CPID info on analog voicemail ports

(OP)
Ok this is on a Hicom 300E, 9006.4

And it is on station to station calls, not trunks.

Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs

RE: Changing CPID info on analog voicemail ports

If the phones you want the CLI to present on are POT phones, this will not work, they need to be digital keystations.

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