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Fax issue/problem...

Fax issue/problem...

Fax issue/problem...

I rec'd the following from one of our Project Coordinators about an fax issue. Customer has BCM 3.6 with Unified Messaging.  Wondering if anyone has an idea...
  "When they send a group fax (there are 2 locations), both with the same NXX that are receiving multiple faxes and the sender is actually receiving a delivery failure to both locations.  It sounds like the receiving end fax machine is not sending a confirmation back to tell the Nortel Fax that it received the document.  Does anyone have any suggestions on how to fix this?"


RE: Fax issue/problem...

Okay, no suggestions.  Thanks anyway.


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