We have a new Definity G3si and we are trying to get both alpha/numeric caller ID. Our service provider says that they can't do it because they have NorTel equipment and we have Lucent (whatever). I have contacted even CLEC's that are using the Lucent ES5500 and they say that they can only send numeric. So here is my question, is their anybody getting both alpha and numeric ANI using NI 2 protocol on the G3si? Please help my CEO is on my back!!
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