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xp drops wireless then reconnects

xp drops wireless then reconnects

xp drops wireless then reconnects

(OP)
Not sure if this is a hardware or software issue, so I'm posting in both places.  Customer's new Compaq notebook (XP home, sp1) connects to wireless, then drops IP address after a few seconds, then picks it back up, drops again, etc.  All the while signal strength indicates full.  Tried both pc card and usb card.  Works fine with ethernet (wired).  Ran winsock fix, no joy.  Ideas?

RE: xp drops wireless then reconnects

Disable 802.1x authentication.

RE: xp drops wireless then reconnects

(OP)
It is not enabled and says it can only be enabled if using WEP encryption, which we're not.

RE: xp drops wireless then reconnects

Odd, as 802.1x is a seperable issue from WEP.  If this is the client driver rather than letting XP configure the connection:  Start, Run, services.msc and stop the Wireless Zero Configuration Service. Test.  If no joy:

1. Download and apply:  http://support.microsoft.com/?kbid=826942

2. I am not sure of the make/model of the wireless adapter being used, but see if there are newer drivers.

3. See:  http://support.microsoft.com/default.aspx?scid=kb;...

RE: xp drops wireless then reconnects

(OP)
Disabled wireless zero, still drops, reconnects.

Ran ms patch, would not connect at all until I re-enabled wireless zero, then same issue.

Looked at both articles, didn't see anything that describes this problem.

Tried 2 different 2 wire cards + linksys pc card with 2wire router.  Then tried linksys pc card and linksys usb card with my netgear router at home.

ARRGGGHH!

RE: xp drops wireless then reconnects

Ive always had this exact same issue with a dell laptop and linksys B card. finally gave up on XP zero and used linksys utility, and it works well. if anyone can find a real solution to this, that would be awesome.

tried all combos of cert/non-cert/beta drivers, channel settings, etc. - no joy.

I sense a common pattern here: linksys.

BTW, i am using pro SP2, but behavior was same prior to sp2.

RE: xp drops wireless then reconnects

Contact 2-Wire technical support.  There may be a router setting at issue or a pure incompatability.


RE: xp drops wireless then reconnects

(OP)
Issue is not only with 2wire router, but also netgear.  And not only linksys card but also 2wire.  So I'm convinced it's the computer, not the peripherals.

RE: xp drops wireless then reconnects

(OP)
Well, I'm not sure what it was, but I disabled everything in startup and services and now it stays connected.  Went back and re-enabled only the essentials, and still stays connected.  Might have been sbc???  I'll try it with 2wire card and router tomorrow and hope for the best.  Thanks to all.

RE: xp drops wireless then reconnects

Try checking:

"Allow computer to turn off this device to save power"

I think it's normally a Power Management option for USB devices, but then there's no specific hardware indication i.e. is the wireless built in, USB device etc etc.

The option would be available on the hardware properties of the wireless device. If there's no "Power Management" option, it's not that.

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