Site A: Dial 9 for the external line. When we dial 9 we have the dial tone only, or we can get the external xxxxxxx number when we dial 9xxxxxxx.
Site B: Dial 8 to go over the VoIP line to site A.
When we dial 89xxxxxxx everything is fine and we can get the external number at site A, but we can’t get the dial tone only when we dial 89.
Any suggestions would be welcome.