×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Ip 403 and Door Phone

Ip 403 and Door Phone

Ip 403 and Door Phone

(OP)
We have a door phone working on our 403.  However we do not want voice mail to pickup on this ext.  The door phone  gets to a hunt group with voice mail.  Can we disable voicemail on this ext.  The ext profile has voicemail unchecked.

Thanks
Dan

RE: Ip 403 and Door Phone

Unchecking Voicemail for the hunt groups settings within the IP Office configuration should do the trick.

If your running Voicemail Pro in Intuity emulation mode, you can also login to the hunt group mailbox and then switch of a feature called Accept call answer (Login, pres 5, then 7 and then 1 to toggle it on or off).

Going the whole hog with VM Pro, you could customise the Leave start point for that hunt group to something other than leavign a message, ie. a transfer.

RE: Ip 403 and Door Phone

Or, if you still want voicemail for the huntgroup but NOT when it's the doorphone calling that group, in VMPro create a custom Leav start point as sizbut suggested and begin with a CLI routing token.  Create an entry that matches the extension number of the doorphone's POTS port, and link that to a transfer or whatever (perhaps back to the same group again, or a receptionist) and link the no match result to a leave mail token :)


Peter

RE: Ip 403 and Door Phone

(OP)
Peter

Thanks for the feedback, yes , do want to keep the huntgroup voicemail.  Still a little confused as to the setup.  If we can not answer the door phone we would like the call to go nowhere( just drop it)  

RE: Ip 403 and Door Phone

Make a 2nd group for the doo phone to call without VM & put in the same useres
you would still not be able to drop the call :-(

If you have VM pro you could route the door Phone to VM, the use a supervised transfer to a door group.

RE: Ip 403 and Door Phone

Using my example above (again assuming you have VMPro) connect the extension number result from the CLI Routing token to a disconnect token.

Peter

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close