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Where to start 2

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Glory2G0D

Technical User
Sep 20, 2004
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We have Tivoli installed years ago by a person no longer in our organization. I've been tasked with going through the information and cleaning it up, tweaking, and making it useful. Any idea on where I should start? We are especially interested in Distributed Monitoring. Thanks.
 
I went through the same scenario about 4 years ago. Our environment was a mess with DM, SWD, INV, NetView and TEC. I would suggest contacting your friendly Tivoli sales rep and see about getting Tivoli services in to help you sort things out, especially if you are using TEC.

Good luck !
 
mmich,

Who are you using for support? Doesn't IBM support this product now? Thanks for your help.

Glory2G0D
 
IBM still supports Tivoli very activley and it is a big part of e-business on-demand. I know this because I am part of the Tivoli support team. Contacting your Tivoli sales rep is a good idea.
 
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