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IVR

IVR

(OP)
Hello,
Does anybody know of IVR solutions for the G3R that in cost terms fall somewhere between the Conversant and announcement boards ? I have a feeling I will need to look for third party solutions.

RE: IVR

We are in the process of implementating a Cisco IVR/Call Manager, seemlessly into an existing Avaya Definity G3si.

The IVR is the front end and kicks out to an existing Avaya call center.

agoldberg@phonextra.com

RE: IVR

BIS,
I feel the Third party product would be cost effective if you are not running a complicated application on it which requires Definity integration (C-Lan) card.
You can try out a product which runs on the Dialogc card which would be lower in cost as compared to conversant IVP board.

Regards

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