pls help. customer is asking if incoming calls could be answered by one extension then after 4 rings call will forwarded to another extension then after another 4 rings the call will be forwarded to the auto-attendant. forwarding to the extension is working but when it gets to the auto-attendant on the call pilot, i'm not getting there instead i get the general mailbox where incoming callers would leave a message. don't know if this is really possible cause i'm thinking how would the call pilot know if it will play the auto attendant or general mailbox.
Red Flag Submitted
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