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DND

DND

(OP)
A client has a 2010 that keeps changing it extension off of DND by it self after you put it on using softconsole.


help i don't understand this and only one user

RE: DND

I suspect user intavention, try the following

Creat user ShortCodes *00  & *09 & set them both to feature Busy, this will stop the user canceling DND from the handset

Another possibility is a CFG change is beeing made using a config that was taken BEFORE the user was put on DND

Allways open a fresh CFG befor making changes rather than opening the last offline copy to reduce the risk of this happening

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