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maintenance and printer ports

maintenance and printer ports

maintenance and printer ports

(OP)
I have a Mitel SX-200 LW19.  I cannot get any of the maintenance ports to function.  My customer called to complain abour his smdr not working.  I cannot get the printer port to operate either.  Does the controller card provide the functionality for all ports on all bays?  I cannot talk to the switch from any other bay.  Do these maintenance ports have to be programmed?  I don't think so but can someone confirm?

Thanks,

RE: maintenance and printer ports

Maint ports do not have to be programmed.  The MCC does control these features.  It sounds like the ports are locked up.  Try a reset and see what happens.  If the maint ports don't come back after a reboot it could be a faulty MCC.

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