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Forced Account Codes

thread1361-899537

Forced Account Codes

Forced Account Codes

(OP)
How do I get the BCM to set forced account codes, ie put in a 4 digit code prior to making the call/BCM verifies and accepts - basically the same as Auth codes on the Meridian?

RE: Forced Account Codes

You could use a filter and COS password to achieve this but you will not get any reports without an SMDR/Call Accounting package.

Build a rule for filter 02.
Dialling string = ANY
Build a COS password that uses filter 00

RE: Forced Account Codes

(OP)
Thanks very much, we have sold a Call Accounting solution to this client and they have been advised that forced Acct codes are not possible, so we will suggest your soluton and see what happens.

RE: Forced Account Codes

Hello all,

RSI offer some special software "tools" to enhance functionality of BCM and Norstar Environments.

The "Tools - Standard" module offer Forced & Verified, Smart & Set-Login Codes. This module also offers an enhanced CDR output that offers additional info such as station-station (internal) calls (not offered "out of box" on Norstar/BCM).

This software is PC-based and may be bundled with an RSI Call Accounting Solution or purchased "unbundled" (can integrate to most 3rd CAS packages).

Feel free to visit http://www.telecost.com/tools.htm for more information. This product is compatibility tested directly by Nortel ...for further information on RSI's relationship with Nortel, visit www.nortelnetworks.com/prd/dpp/coprofile/z1165.htm...

Hope this helps...

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