WAV files for BCM IP Music

• Jul 30, 2004

• #2

Rapetou

Technical User

Jan 12, 2003

103

CA

I saw on the technical user manual on the HD of the BCM that you have to upload your WAV files to the HD of the BCM. If i remember your files should be in 8 or 16 Kbps compression.

Look at the manual of BCM 3.5 in Chapter 18

Good Luck !!!

 

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• Jul 30, 2004

• Thread starter
• #3

jimhusted

Instructor

Jul 16, 2004

41

US

Rapetou,

I understand the procedure. I want to know where to get the WAV files themselves.

 

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• Jul 30, 2004

• #4

Rapetou

Technical User

Jan 12, 2003

103

CA

You have to create it yourself...

With your music or private message on hold...

Many business make professional message.

 

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• Jul 30, 2004

• #5

Rapetou

Technical User

Jan 12, 2003

103

CA

Cut and paste from user manual:

The audio files loaded onto Business Communications Manager are loaded into the same disk
space that is used for CallPilot messages. Therefore, every minute of audio file loaded onto the
Business Communications Manager reduces the amount of message storage space available to
CallPilot by one minute. In order to ensure the proper operation of both BcmAmp and CallPilot,
the following restrictions are applied to uploading audio files.
• The maximum size of any single sound file you load onto Business Communications Manager
is 5 MB.
• The maximum amount of disk space allowed for BcmAmp audio files is 1 GB.
• If there is less than 1 GB of free disk space on Business Communications Manager, BcmAmp
Administration application will no longer allow you to upload audio files. This ensures there is
disk space left available for CallPilot.
Deleting music from Business Communications Manager
If you no longer want to use a sound file, you can delete the file from Business Communications
Manager.
1 Start the BcmAmp Administration application.
2 Click the File Manager heading.
A list of audio files already on the Business Communications Manager appears.
3 Click the Remove link beside the sound file you want to delete.
A confirmation dialog box appears.
4 Click the OK button.
The file is permanently removed from the Business Communications Manager.
5 Repeat steps 3 and 4 for each file you want to remove.
Note: To minimize the time required to upload audio files, record the audio files as a
single channel (mono) using 8-bit samples at a rate of 8 kHz.

 

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• Jul 30, 2004

• Thread starter
• #6

jimhusted

Instructor

Jul 16, 2004

41

US

Thanks for all of your help(s), but I am looking for a source for the WAV files themselves. I want to get them onto my PC from somewhere (download from the web, a store, etc.), so that I can move them to the BCM.

 

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• Aug 7, 2004

• #7

acewarlock

Technical User

Sep 16, 2002

9,370

US

Try google.com I found this one

http://www.wavcentral.com/

 

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• Aug 17, 2004

• #8

senk1s

Vendor

Dec 15, 2003

3,606

CA

there is a huge disclaimer on the bcm installation manual about using copyrighted music etc ...

get a professional recorded message ... or get permission from the artist/ studio to use that as MoH

 

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• Feb 9, 2005

• #9

scrimmy

Technical User

Sep 27, 2001

75

GB

Hi Guys,

I have a BCM 3.6 with a seperate MoH box connected to the MoH socket.
How do I turn on the MoH function on the BCM ?

Thanks

 

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• Feb 16, 2005

• #10

joverly

IS-IT--Management

Feb 3, 2005

12

US

IP Music -> Set to Audio Jack. Plug into the jack on the front.

Under Telephony -> General Settings -> Feature Settings.. change as appropriate (Background Music, On Hold). Set to background and check from a set (feature 86, feature #86 off)

 

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• Feb 16, 2005

• #11

BCMguyDOTcom

Technical User

Jan 28, 2005

20

US

joverly, I'd say you just moved to TIER III

jimhusted, Are you an instructor at GK in Richardson? I think you taught me BCM 2.0 a few years ago.


BCMguy.com
www.BCMguy.com

 

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• Feb 16, 2005

• #12

joverly

IS-IT--Management

Feb 3, 2005

12

US

Tier III is a stretch, but it doesn't take much (ability to read and comprehend) to move out of Tier I (only ability to read is required).

But you are THE BCM guy!

 

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