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How to define operator for hunt group

How to define operator for hunt group

How to define operator for hunt group

I have a hunt group with the voice mail enabled on 412 2.1. Is there a way to define a operator to the hunt group? I know it is possible for the user but I don't see the field for the extenssion # in huntgroup properties. We are running VM PRO.

Thanks, George

RE: How to define operator for hunt group

You would have to customise a leave mail callflow for the hunt group, giving callers the option (via a menu token) to press 0 or leave a message for the group.

I usually handle this function via the still queued callflow, allowing callers to choose whether to wait for someone (by doing nothing) or dialing something to leave a voicemail, you could add a 3rd option for reception.


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