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Comparison: NEAX 2400 to Inter-Tel

Comparison: NEAX 2400 to Inter-Tel

Comparison: NEAX 2400 to Inter-Tel

Does anyony know if there is a side by side comparison to breakdown each of the systems? I'm looking for something on the web that will compare and contrast the two systems.

RE: Comparison: NEAX 2400 to Inter-Tel

I saw your post...and thought I would comment. I don't know of a side by side comparison but I can give you my opinion having managed both systems. At my former job we had about 200 lines and I put in an Inter-tel Axxess system. I loved it. I loved the intergrated programming (the system and voicemail are programmed from the same interface.)The drawback is the yearly equipment maintenance. Priced per extension.
In the job I have now we put in the Nec system. (No Inter-tel dealers in our area). It is far better than what we had (it was 18 years old) but doesn't even come close to the Intertel system. The programming is separate, one for system, one for voicemail. The programming is much more complicated and not intuitive at all.

Just my humble opinion.

RE: Comparison: NEAX 2400 to Inter-Tel

And here comes my humble opinion (probably slightly biased since I'm sitting in Irving, Texas attending school at the NEC HQ... hehe)

The 2400 is a truly remarkable system.  Yes, programming it is a pain, and requires a number of things, including being able to convert from binary to hex when programming.  However, in my first week of class, I built, cabled, and programmed a 2400; not bad considering I had never seen one.

Meanwhile, it's phenomenal... the VLSI integration assures that you will NEVER get a ROT from lack of paths; the NEC has, for years, used packet switching, so everything has always been digital.

The system is nothing short of mind-boggling.  Let me give you a taste;
Each PIM can support 384 lines (288 physical lines come out in 12 25-pair connectors; the rest are internal for T1 cards, etc.).  You can have 4 pims in a stack (1536 lines), 4 stacks in a "wall" (6144 lines) and 4 walls joined together (24576 lines).

It has full redundancy capability; dual processors, dual power supplies, dual MUX cards, etc.  It can be clocked internally, externally, and will fall back if clocking goes down (say your T1 takes a crap).

I am, personally, quite impressed with the system.  It's INCREDIBLY versitile (which I've seen just from going through the job spec manual, where you turn on and off all the features), and integrates smoothly with VOIP and networking.

Just my $0.02

"In order to start solving a problem, one must first identify its owner." --Me

RE: Comparison: NEAX 2400 to Inter-Tel

Well, personally, I think in the way of ease of programming, and versitility, Avaya Definity and IP office take the cake. BUT THATS ALL. The customer support stinks, and the prices they charge are outrageous. Great equipment, but it is a quirky little company. Next thing on my list of favorites: NEC. I would strongly consider the 2400.

RE: Comparison: NEAX 2400 to Inter-Tel

Well, being certified in both (As well as Avaya Definity and IP office), and installing both in many different applications with my company and my last...

The NEC 2400 doesn't compare to an Inter-Tel. I love my NEC's and I love my Avaya's. I was raised on the two and still work on both. They don't come close. The Inter-Tel can do anything. It's the best system out there. Completely redundant and expandable. But when you tack on all the IP, Tapi, UM, etc. it's soooooooo expensive!!

When I partnered with my new outfit, I looked into all 3 for a dealership, and then stumbled across something I never worked on. The new Toshiba products! It's right next to the Inter-Tel with features, but not as scalable.

The NEC has alway had a poor dial plan set up, very cumbersome, and does not integrate with ease for IP, Tapi, etc. Not as easy as others. The Inter-Tel does integrate easier. BUT HEY, WHO'S INTER-TEL?? NEC's GOT THE NAME BABY!


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