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Need HELP setting up "POP UP"IN OUTLOOK

Need HELP setting up "POP UP"IN OUTLOOK

Need HELP setting up "POP UP"IN OUTLOOK

(OP)
Having a problem setting up my outlook to pop when a client calls in.(Have tried ACT also)Still having no luck! Can anyone help? Please

RE: Need HELP setting up "POP UP"IN OUTLOOK

make sure you have v 2.1 of the user software as anything prior doesnt remain set and needs re-enabling everytime phone manager is run.

Apart from that if it still doesnt pop outlook, make sure you can dial from outlook, you have CLIP enabled on the phone line and the number format seems to make a difference in outlook contacts as well.

RE: Need HELP setting up "POP UP"IN OUTLOOK

I found I had to let Outlook decide how the number should be formatted in the "Number" field.  It wants to put a +1 in front of the number - LET it (assuming you're in NANPA).  Even for my trial here in my lab, I used an analog port off another 403 to pass "203" as the caller ID number, my contact in outlook needed to have "+1 203" as the phone number before it would work.

Your phone manager is running in Pro mode, right?

Peter

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