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can't sync contacts (sidekick 98, truesync plus)

can't sync contacts (sidekick 98, truesync plus)

can't sync contacts (sidekick 98, truesync plus)

(OP)
I just installed sidekick98 and truesync plus on an xp system with all the appropriate patches and updates. I reset my rexpro before the start of the sync.

I can sync my calendar, but not my contacts. When I sync the contacts, I get the W-0001 remark about data that requires slow syncing. Then truesync crashes in tscore.dll.

One possible issue is the mappings between the fields. When I look at the mappings between the rexpro and sidekick 98, all the sidekick 98 fields are unmapped. The same for the rexpro fields. Smart map in truesync plus does not help. When I do the field registration manually, however, I still get the crash.

RE: can't sync contacts (sidekick 98, truesync plus)

Dear pamrl,
Have you checked out Tice's site:
http://www.tice.i12.com/index.html
When it comes to Rex problems, that is the best site.
The situation appears to arise between the Rex and Truesync plus...
Has anyone else here got any ideas?

Regards Jim
Check the FAQ area of this Forum for answers (If there are any FAQs!) , it could save you a lot of time and effort and means that links are more likely to be current. Please 'Comment' on them if they are not!

RE: can't sync contacts (sidekick 98, truesync plus)

(OP)
Thank you for your quick response. I have tried everything on the Tice web site except for the cardware6.zip in the NT section as I do not know what this does. The updates on the Tice website fixed many other issues. However, they did not fix this one.

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