Hunt Groups

• May 26, 2004

• #2

spridge

Technical User

Dec 5, 2002

177

GB

*34 picks up any call ringing on a huntgroup extension

You need to be a member of the aforementioned Huntgroup

If you do not want to take calls as a member of the huntgroup , you can be added as a member,but in DISABLED state.

You get no Huntrgroup calls routed to your extension,but you can pick up calls via the *34

If you are a member of several groups then pot luck as to wich call you pick up

 

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• May 26, 2004

• #3

IPGuru

Vendor

Jun 24, 2003

8,391

GB

another option is to add another short code

shortcode *200
number 200
feature CallPickupMembers

Chesk the system documents for details on the standard shortcodes & further examples of basic programming

 

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• May 26, 2004

• #4

kflounders

Programmer

Dec 8, 2002

694

US

*34 is to listen to hold music

 

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• May 26, 2004

• #5

bazlit

MIS

May 4, 2004

111

AU

*31 is callpickup group
*30 is callpickup any

 

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• Jul 12, 2004

• #6

kristiandg

Programmer

Sep 27, 2002

818

US

Also, directed call pickup can be used against a hungroup extension. I'm assuming it would pick up the longest waiting call (at least, that would be smart).

hope this helps...

Kris

 

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