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Latency on a clients network

Latency on a clients network

Latency on a clients network

(OP)
I have a client that is having issues with latency on the network.  When copying files from one server to a users desktop, the process could take up to 12-20 minutes, depending on the file size, to copy.  He is running Windows 2000 on the desktop, Windows w/ AD, a single domain, integrated DNS on the AD server, SP4, latest updates on the desktops.  Running Symantec CE.  However, here are the points of concern:
1- Allows users to have Kazaa installed on there workstations.
2- The Developers have the rights to disable the antvirus program.
3- They have a mixture of switches on the network. Extreme Alpine 3808(4-32 Port 10/100 modules); HP ProCurve 8000M, 3Com SupperStack II 500, 3Com Superstack II Baseline, 3Com SuperStack II 3300XM, (2)Netgear FS750, Intel Express 410T.

He is also running Cisco PIX 515E for the Firewall, and the router is a Cisco 2621.

My thoughts are that because of the many switch types, there is a configuration issue between them.

Any thoughts out there???

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