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Login problems

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snoopdougie

Programmer
Jan 21, 2004
12
0
0
ZA
Hi there

Users of a previously stable site have recently had trouble logging into Great Plains 7.5. Users log in via Terminal Server (RDP) and then open GP. I see Dexterity opening, but before the first login window (Datasource, user, password) is fully visible, Great Plains closes again.

Usually after a few tries, the user is able to log in.

There was no trouble until a recent power failure (no UPS). There have also been problems with the registry.

I have been told this may have something to do with dex.ini and session printers which are loaded for each user logging on, but have tried a few things without result.

Does anyone have any ideas?

Thanks
 
Have you tried re-installing the application?
 
I haven't tried to reinstall yet. Apart from this login problem (which is inconvenient but not critical), all things Great Plains are running perfectly. I'd like see if there are any other solutions before I consider reinstalling.
 
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