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Login problems

Login problems

Login problems

Hi there

Users of a previously stable site have recently had trouble logging into Great Plains 7.5. Users log in via Terminal Server (RDP) and then open GP. I see Dexterity opening, but before the first login window (Datasource, user, password) is fully visible, Great Plains closes again.

Usually after a few tries, the user is able to log in.

There was no trouble until a recent power failure (no UPS). There have also been problems with the registry.

I have been told this may have something to do with dex.ini and session printers which are loaded for each user logging on, but have tried a few things without result.

Does anyone have any ideas?


RE: Login problems

Have you tried re-installing the application?

RE: Login problems

I haven't tried to reinstall yet. Apart from this login problem (which is inconvenient but not critical), all things Great Plains are running perfectly. I'd like see if there are any other solutions before I consider reinstalling.

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