×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Forwarding and SCN

Forwarding and SCN

Forwarding and SCN

(OP)
Has anyone ever had this problem?
 
IP Office SCN- Everything seems to work fine for desk-to-desk dialing and centralized voicemail...But with the following scenario things act different..
 
User at Site B forwards their phone to a local outside number...If a local user at site B dials this user's extension number, everything works fine...
 
When a User at Site A dials the User at Site B, the call tries to forward to the number but out a trunk at Site B...
 
Anybody know how to fix this?
 
Thanks

RE: Forwarding and SCN

The way I read your post it says that the forwarded ext is doing what it is set to do, what is the problem?

RE: Forwarding and SCN

(OP)
Sorry, I had a typo...the last line should read:
When a User at Site A dials the User at Site B, the call tries to forward to the number but out a trunk at Site A...

I also have done some further testing and this is what I found:
If the user sets FWD on a No Answer, the call forwards out a local line at Site B...When Unconditional FWD or Follow Me FWD is set which allows the call to FWD immediately, is when I get the problem of the call using a local line at Site A.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close