Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Calls ringing on two extensions

Calls ringing on two extensions

Calls ringing on two extensions

Heya all,

I've taken over a NEAX 7400 ICS and there's a problem with a few extensions that seems to be tied together.

When someone calls one extension, that extension and another rings. I'm told this is a feature of the PABX but no one seems to know how to un-couple them (and I can't find a manual for this thing anywhere).

Does anyone know how to turn this off? Or is there somewhere on the net where I can get a hold of the manual?

Thanks alot!

RE: Calls ringing on two extensions

If you are talking about a 2400 ICS, you probably have extensions that show up on more than one phone on the programmable D-term buttons (as line appearances).  If you use MAT command AKYD, you can see what is programmed on the buttons of the phones in question.  With this command you can set whethed the lines ring or just blink, and you can stop them from ringing where you don't want them to.  I don't have manuals I can send you, but there is a fair amount of instruction on the MAT display to help you understand what is what, and there is a menu (depending on what version of the MAT software you have) that will help you find the commands that you need.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close